FAQs

CFD Trading

Welcome to our CFD Trading FAQ section. Here, we provide answers to common questions about Contract for Difference (CFD) trading, including account types, deposit and withdrawal processes, and information about the products available for trading. If you have further inquiries, don’t hesitate to contact our dedicated customer support team.

Account Types

We offer a variety of trading account types tailored to suit different trading preferences and experience levels. Our account types include Standard, ECN, STP and Cent accounts. Each account type comes with specific benefits and features designed to enhance your CFD trading experience.
The choice of account type depends on your trading goals, risk tolerance, and trading frequency. If you’re new to CFD trading, a Standard account might be suitable. If you’re a more experienced trader looking for better trading conditions, consider a Standard or ECN account. Our customer support team can provide personalized guidance to help you select the right account type.

Deposit and Withdrawal

We offer a range of convenient deposit methods, including bank transfers, credit/debit cards, and electronic payment systems. Simply log in to your account, navigate to the deposit section, and choose your preferred method.
We do not charge fees on deposits. However, it’s advisable to check with your payment provider as they may have their own charges.
Withdrawing funds is a straightforward process. Log in to your account, navigate to the withdrawal section, and follow the instructions. Withdrawals are typically processed using the same method you used for deposits.
Withdrawal processing times vary depending on the payment method and the financial institutions involved. psp withdrawals are usually faster, while bank transfers may take a few business days.

CFD Products

We offer a diverse range of CFD products, including but not limited to:
  • Stock indices
  • Forex currency pairs
  • Commodities such as gold, oil, and natural gas
The trading hours for CFDs depend on the specific product being traded. Many CFD markets operate 24/5, mirroring the trading hours of the underlying markets. It’s essential to refer to our trading schedule for accurate information.
We offer various leverage options depending on the regulatory framework of your jurisdiction. Leverage enables you to control a larger position size with a smaller amount of capital. It’s important to understand the risks associated with leveraged trading.
Yes, we provide demo accounts that allow you to practice CFD trading with virtual funds. Demo accounts are an excellent way to familiarize yourself with our platform and test your trading strategies without risking real money.

Risk Warning
Trading Leveraged Products such as Forex and Derivatives may not be suitable for all investors as they carry a high degree of risk to your capital. Please ensure that you fully understand the risks involved, taking into account your investments and level of experience, before trading, and if necessary, seek independent advice.

Regional Restrictions
Phyntex Markets currently only accepts clients from Asia & Pacific confederation specifically from South East Asia. Phyntex Markets does not provide services to residents of the Americas region, Arab states, CIS countries, and European nations.

General Disclaimer
Trading Forex, CFDs, and any financial derivative instruments on margin carries a high level of risk and may not be suitable for all investors, as you could sustain losses. The Company under no circumstances shall be liable to any persons or entity for any loss or damage in the whole or part caused by, resulting from, or relating to any transactions related to CFDs. Phyntex Markets assumes no liability for errors, inaccuracies, or omissions, does not warrant the accuracy, completeness of information, text, graphics, links, or other items within these materials.

Legal Announcement
Phyntex Group Limited is licensed in Mwali as an International Business Company (HY00823421) and as an International Brokerage and Clearing House (T2023344) under Mwali International Services Authority in Comoros Union with license number with registered address at Moheli Corporate Services Ltd, P.B. 1257 Bonovo Road, Fomboni, Comoros, KM. The website is owned and operated by the Phyntex Markets. Phyntex Markets is a trading name of Phyntex Group Limited.

The physical office of the company is Unit C-20-3A, Level 20, KL Trillion, 338 Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia.

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Email: support@phyntexmarkets.com
Tel: +603 8322 7359