Welcome to our CFD Trading FAQ section. Here, we provide answers to common questions about Contract for Difference (CFD) trading, including account types, deposit and withdrawal processes, and information about the products available for trading. If you have further inquiries, don’t hesitate to contact our dedicated customer support team.
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First deposit: 100% bonus (max capped $100)
Second & subsequent deposits: 50% bonus (max capped $300)
Following deposits: 20% bonus (max capped $5,000)
Yes. Bonus will be removed when you:
Request withdrawal, or
Make an internal transfer.
Yes. If an account is inactive for over 90 days, it will be closed and cannot be reactivated.
You may open a new trading account.
We currently support the following deposit options:
Online Banking
USDT (TRC20/ERC20 depending on region)
Local Deposit (LD) — available for selected countries only
If you need further assistance choosing a deposit method or confirming availability in your region, feel free to contact our support team.
This depends on the account type and payment method.
For example:
Minimum deposit for Standard Account: $25
Minimum deposit using USDT: $250
We do not charge fees on deposits. However, it’s advisable to check with your payment provider as they may have their own charges.
Withdrawing funds is a straightforward process. Log in to your account, navigate to the withdrawal section, and follow the instructions. Withdrawals are typically processed using the same method you used for deposits.
Withdrawal processing times vary depending on the payment method and the financial institutions involved. psp withdrawals are usually faster, while bank transfers may take a few business days.
Your withdrawal may be rejected if the bank details you provided are incomplete or incorrect. To ensure a smooth withdrawal process, please double-check that all required banking information—such as account name, account number, bank name, and supporting documents—matches your registered profile and is entered accurately.
If any information is missing or mismatched, our system will automatically decline the request to protect your funds and prevent processing errors.
We offer a variety of trading account types tailored to suit different trading preferences and experience levels. Our account types include Standard, Bonus, and Cent accounts. Each account type comes with specific benefits and features designed to enhance your CFD trading experience.
The choice of account type depends on your trading goals, risk tolerance, and trading frequency. If you’re new to CFD trading, a Standard account might be suitable. If you’re a more experienced trader looking for better trading conditions, consider a Standard account. Our customer support team can provide personalized guidance to help you select the right account type.
We offer a diverse range of CFD products, including but not limited to:
The trading hours for CFDs depend on the specific product being traded. Many CFD markets operate 24/5, mirroring the trading hours of the underlying markets. It’s essential to refer to our trading schedule for accurate information.
We offer various leverage options depending on the regulatory framework of your jurisdiction. Leverage enables you to control a larger position size with a smaller amount of capital. It’s important to understand the risks associated with leveraged trading.
For Standard Accounts, we provide leverage up to 1:5000, allowing traders maximum flexibility depending on their strategy and risk tolerance.
No, we do not offer any type of Demo Accounts at the moment.
Yes, we do offer swap-free accounts; however, they are available only for the first 60 days from the time your trading account is activated. After the 60-day period, standard swap charges will apply according to the instrument and market conditions.
Leverage will be reduced 5 minutes before and 5 minutes after major news.
(This only applies to new orders, not existing positions.)
Yes. Leverage will adjust automatically based on margin level.
Risk Warning
Trading Leveraged Products such as Forex and Derivatives may not be suitable for all investors as they carry a high degree of risk to your capital. Please ensure that you fully understand the risks involved, taking into account your investments and level of experience, before trading, and if necessary, seek independent advice.
Regional Restrictions
Phyntex Group Limited currently only accepts clients from Asia & Pacific confederation specifically from South East Asia. Phyntex Group Limited does not provide services to residents of the Americas region, Türkiye, Arab states, CIS countries, and European nations.
General Disclaimer
Trading Forex, CFDs, and any financial derivative instruments on margin carries a high level of risk and may not be suitable for all investors, as you could sustain losses. The Company under no circumstances shall be liable to any persons or entity for any loss or damage in the whole or part caused by, resulting from, or relating to any transactions related to CFDs. Phyntex Group Limited assumes no liability for errors, inaccuracies, or omissions, does not warrant the accuracy, completeness of information, text, graphics, links, or other items within these materials.
Legal Announcement
Phyntex Group Limited is licensed in Mwali as an International Business Company (HY00823421) and as an International Brokerage and Clearing House (T2023344) under Mwali International Services Authority in Comoros Union with license number with registered address at Moheli Corporate Services Ltd, P.B. 1257 Bonovo Road, Fomboni, Comoros, KM. Phyntex Markets is a trading name of Phyntex Group Limited.
Offers unparalleled access to the financial arena, using cutting-edge trading bridges and robust servers. Our business is founded on integrity, with a strict policy against practices that may compromise traders’ interests.
© 2025 Phyntex Group Limited. All Rights Reserved.
Risk Warning: Trading leveraged products may not be suitable for everyone and your capital is at risk. Please check our Risk Disclosure.
